Consumer electronics retailers - statistics & facts

Physical retail stores

Physical stores continue to excel at certain aspects that online shops do not do yet, such as seeing and touching the product, or face-to-face customer support. The American giant BestBuy had over one thousand stores, whereas the Chinese GOME had 3,421 stores, as the most recent data shows. Regarding Europe, Germany was the country with the largest number of consumer electronics retailer chains, followed by the United Kingdom and the Netherlands.

E-retail

Although some consumers still prefer physical stores and the traditional shopping process, e-commerce has expanded over the globe in recent years. Online sales have increased significantly during the lockdown caused by the COVID-19 pandemic in 2020. In 2021, over 2.7 billion U.S. dollars were spent on online purchases worldwide. Digital buyers - internet users who have made at least one purchase via any digital channel in a given year, including online, mobile and tablet purchases - contribute to the booming e-commerce scene. The leader within online stores in the electronics and media segment has been Amazon. In fact, electronics made up the largest share of products purchased by Amazon shoppers worldwide. Other popular online stores within the industry are Apple and JD, as well as retailers like Suning and BestBuy.

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