DIY and home improvement in the U.S. - Statistics & Facts

In 2020, home center stores in the United States generated revenues that amounted to nearly 300 billion U.S. dollars, a significant increase from the year before. The leading home improvement chain is The Home Depot, which generated 132 billion U.S. dollars in sales in 2020. Lowe’s came in second with about a href="/statistics/240041/global-net-sales-of-lowes/" target="_blank">90 billion dollars in sales. When it comes to store count, Ace Hardware had over twice the number of stores of both The Home Depot and Lowe’s. However, Ace Hardware falls into the hardware store category and thus has a much smaller store size than home centers. According to J.D. Power, the top home improvement store chain in the United States by customer satisfaction rate is Ace Hardware, with a customer satisfaction rating of 863 (based on a 1,000 point scale) in 2021.

The average annual home improvement expenditure per homeowner amounted to 7,560 U.S. dollars in 2018, up from about 6,650 dollars the year before. Some of the most common home improvement projects among U.S. homeowners are landscaping the yard, replacing or acquiring new appliances, and painting the interior of the home. Consumer demand for environmentally friendly products, along with government-imposed standards to limit environmental harm is shaping the home building and improvement market. Consumers are opting for greener options such as photovoltaic roofing and vegetative roofs. Homeowners are also motivated to renovate their properties to cut utility costs by replacing windows and opting for energy-efficient thermal insulation.

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